Frequently Asked Questions

Frequently Asked Questions

Do you offer Cash on Delivery (COD)?

Yes! COD is available nationwide. Pay in cash when your Amstar tool arrives — no credit card needed.

How long is delivery?

Metro Manila: 1–3 business days. Luzon: 2–5 days. Visayas & Mindanao: 3–7 days. Free shipping over ₱1,500.

What payment methods do you accept?

Cash on Delivery, GCash, Maya, GrabPay, and major credit/debit cards (Visa, Mastercard) at secure checkout.

Are Amstar tools compatible with Philippine voltage?

Yes. All Amstar tools are designed for Philippine mains (220V), so they're ready to use straight out of the box.

Is there a warranty?

Every tool includes a 1-year warranty against manufacturing defects, with support based here in the Philippines.

Can I return my order?

Yes — 7-day easy returns on unused items in original packaging.

Which tool is right for my hair?

Fine hair: lightweight dryers and low-heat straighteners. Thick or curly hair: high-wattage dryers and ceramic straighteners. Want volume and a blowout? Try our 2-in-1 hot air brush. Still unsure? Message us and we'll recommend one.

Are your products authentic?

100%. Amstar is an owned brand — you're buying direct, so every unit is genuine and warranty-backed.

How do I track my order?

You'll get a tracking number by email/SMS once your order ships. See our Track Your Order page.