Shipping policy

Shipping Policy

Welcome to Amstar PH. Our shipping policy is designed to ensure a smooth and efficient delivery process for your fashion essentials. Please review the details below: 

Standard Shipping Delivery Timeframe:

  • Orders are typically delivered within 4-8 business days after the order is placed. Please note that delivery times may vary based on your location within the Philippines and other factors beyond our control. 

Location Variance:

  • The delivery time frame varies depending on the delivery location within the Philippines. Remote or less accessible areas may experience longer delivery times. 

Order Processing:

  • Orders are processed during standard business hours. Orders placed on weekends or holidays will be processed on the next business day.  

Shipping Charges

  • Shipping charges are calculated and displayed at checkout. Standard shipping charges apply, and any additional charges for express shipping will be detailed. 
  • For prepaid orders opting for express shipping, charges vary based on delivery location and order size/weight. 

Tracking Your Order

  • Once your order ships, you will receive a confirmation email with a tracking number. Use this number to track your order until it arrives. 

Important Information

  • Ensure your shipping address at checkout is accurate and complete to prevent delivery delays or issues.
  • For any concerns about your order's shipping status, contact us using our contact form. Or you may email us at hello@amstar.com.hp. Our team will assist you promptly. 

Thank you for choosing Amstar PH. We are dedicated to delivering your fashion needs swiftly and ensuring your satisfaction with every order.